Services
Installation & Commissioning
We provide the following services for the new and existing users of Yaskawa products :
- Setup of New Robots, Servo Drives & Machine Controllers.
- Integration of Yaskawa Product into Process.
- Re-layout & Remodeling of Existing Robot/Equipment.
- Programming, Application Optimization, Cycle Time Improvement.
- Auto Trial & Debugging.
- Production Standby.
Troubleshooting, Repair & Renewal
We have engineers available for contact 24 Hours a day, 365 Days a year. Our target is to solve any trouble on the equipment within 3hrs upon the first point of contact. When necessary, we dispatch engineers on-site together with the replacement parts. We take care thousands of Yaskawa products in customers across Indonesia and handle an average of 1000+ requests annually (Troubleshooting, Repair, & Renewal Services).
Periodical Inspection & Maintenance
Various Maintenance package options to suit the customer’s budget, such as :
- Complete Inspection (with / without consumable parts).
- Customized Inspection – Simple / partial.
- Lunch-Time check : We provide a simple check of product health during lunch time when the product is currently not in use (Free Of Charge).
- Renewal of discontinued or obsolete model.
Educational Training
We provide various types of training to customers using our product, such as :
- General Training (Basic Operation & Basic Maintenance).
- Intermediate & Advanced Programming & Maintenance.
- Equipment Specific Training :
- Industrial Robots.
- Frequency Converter (Drives) & Machine Control.
- Servo-Drive Technology.
- Software (MOTOSIM, SIGMAWIN, DRIVEWORKS).
Spare Part & Consumable Items
We keep critical spare parts in our office, such as :
- CPU, I/F Board, Power Supply.
- Servopack, Servomotors, Inverters, Programming Pendant.
- Speed Reducer & Harmonic Drives for Robots.
- Servo Cables & Robot Cables.
- Consumable Grease & Lubrication, Batteries.
We have regional offices in Singapore, Thailand & Malaysia for spare part support and Global Parts Centre in Japan for emergency part dispatch. Especially for Robots, we also have a Lifetime Service initiative that guarantees spare parts & services available for as long as the robots are in use by the customer.
If you would like to know more about our services or would like our technicians to come to your location, please call our hotline number 0811-1460-232 or click the button below.
Technical Support
- Sample Test
- Simulation
- Design Layout, Cycle Time
After Sales Service
- Spare Part Sales
- Preventive Maintenance Inverter
- Repair and Overhaul
- Renewal Upgrading
- Maintenance & Inspection
- Training : Operation, Maintenance, Simulation and Application
Technical Support
- Sample Test
- Simulation
- Design Layout, Cycle Time
After Sales Service
- Spare Part Sales
- Preventive Maintenance Inverter
- Repair and Overhaul
- Renewal Upgrading
- Maintenance & Inspection
- Training : Operation, Maintenance, Simulation and Application